T: 0845 450 2013
E: sales@teleporter.co.uk


FAQs

Q1. What will it cost?
Q2. What if I don't have a phone?
Q3. Does it use a lot of electricity?
Q4. What happens if there is a power cut?
Q5. Is the panel database information lost if the batteries also go flat.
Q6. Will installation be disruptive?
Q7. How do trades personnel gain access?
Q8. Is it totally secure?
Q9. Is it easy to use?


Q1.

What will it cost?

A1.

The overall running costs are very low (typically less than 25p per Resident per week). The operating charges can be equally divided between the total number of occupants as part of the maintenance fee.

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Q2.

What if I don't have a phone?

A2.

TelePorter is unique in that the system can cater for this situation. The addition of a relay unit allows for the connection of up to 32 non BT users.

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Q3.

Does it use a lot of electricity?

A3.

TelePorter runs off a 12 volt power supply and does not take any more electricity than a conventional door entry system. It consumes about] unit of electricity every 000 hours.

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Q4.

What happens if there is a power cut?

A4.

In the event of a power failure, TelePorter remains operational for at least 8 hours using the internal batteries supplied as standard in the power supply unit. Longer duration standby can be provided if required.

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Q5.

Is the panel database information lost if the batteries also go flat.

A5.

No.

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Q6.

Will installation be disruptive?

A6.

No. TelePorter consists of the main entrance panel and the power supply unit. There is very little cabling to install, and no need to gain access to the Resident's apartments.

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Q7.

How do trades personnel gain access9

A7.

TelePorter has a trade PIN, which works in conjunction with a time clock allowing access to approved trades at specified times.

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Q8.

Is it totally secure?

A8.

TelePorter is more secure than most door entry systems, as there is complete privacy between apartments and the entrance. The door cannot be opened before the called Resident has entered the necessary code on their telephone keypad.

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Q9.

Is it easy to use?

A9.

TelePorter is completely user friendly, all the visitor has to do is enter the apartment number and then press call. The Resident answers the telephone in the normal way and is connected to the door panel.

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